Refund policy
At RESET Golf, we want you to love your purchase. If you're not completely satisfied, we offer free returns and exchanges within 45 days of delivery.
To be eligible for a return or exchange, your item must be:
- Unworn and unwashed
- In its original condition
- With all original tags attached
- In its original packaging
- Accompanied by proof of purchase
Free Returns & Exchanges
We proudly offer free returns and exchanges on all eligible orders within 45 days of delivery.
Whether you need a different size, color, or simply changed your mind, we've got you covered.
To start a return or exchange, please contact us at:
We'll provide instructions and any necessary return information.
Please do not send items back without contacting us first, as returns received without authorization may not be accepted.
Size Exchanges
Not sure about sizing? No problem.
We offer free size exchanges within 45 days of delivery for eligible items.
Our goal is to help you find the perfect fit.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival.
If your item arrives damaged, defective, or if you receive the wrong item, contact us immediately at support@resetgolfco.com and we'll make it right as quickly as possible.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Gift cards
- Final sale items
- Clearance items marked as non-returnable
- Personalized or custom products
If you're unsure whether your item qualifies, please contact us before initiating a return.
Refunds
Once your return is received and inspected, we'll notify you of the approval status.
If approved, your refund will be issued to your original payment method.
Please note that banks and credit card providers may require additional processing time before the funds appear in your account.
Original shipping charges (if applicable) are non-refundable.
European Union 14-Day Cooling-Off Period
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
Items must be returned in the same condition received, unworn, unused, with tags attached, and in their original packaging. Proof of purchase is required.
Questions?
If you have any questions about returns, exchanges, or refunds, contact us anytime at: