Privacy policy

Last Updated: June 24, 2026

RESET Golf Co. ("RESET Golf", "we", "us", or "our") operates this website and online store, including all related information, content, features, products, and services (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, create an account, contact us, or otherwise interact with our Services.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following types of personal information:

Contact Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Order & Transaction Information

  • Products purchased
  • Cart activity
  • Order history
  • Returns and exchanges
  • Payment confirmations

Account Information

  • Login credentials
  • Account preferences
  • Saved information

Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Website activity and interactions
  • Pages visited and products viewed

Communications

  • Messages sent to customer support
  • Reviews, feedback, and survey responses

How We Collect Information

We collect information:

Directly From You

When you:

  • Place an order
  • Create an account
  • Subscribe to emails
  • Contact customer support
  • Participate in promotions

Automatically

Through:

  • Cookies
  • Analytics tools
  • Shopify technologies
  • Website usage tracking

From Third Parties

Including:

  • Shopify
  • Payment processors
  • Shipping providers
  • Advertising and analytics partners

How We Use Your Information

We use personal information to:

Fulfill Orders

  • Process payments
  • Ship products
  • Provide order updates
  • Manage returns and exchanges

Improve Your Shopping Experience

  • Personalize content
  • Recommend products
  • Save preferences
  • Improve website performance

Marketing & Advertising

  • Send promotional emails and offers
  • Display relevant advertisements
  • Measure campaign effectiveness

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our emails.

Customer Support

  • Respond to inquiries
  • Resolve issues
  • Provide assistance regarding orders
  • Security & Fraud Prevention
  • Detect fraudulent transactions
  • Protect our website and customers
  • Verify purchases and account activity

Legal Compliance

  • Comply with applicable laws
  • Respond to legal requests
  • Enforce our policies and terms

Your Privacy Matters

At RESET Golf Co., we respect your privacy and are committed to protecting your personal information.

We collect only the information necessary to operate our business, fulfill orders, improve our Services, and communicate with you when you choose to hear from us.

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Keep items in your cart
  • Analyze website traffic
  • Improve website functionality
  • Deliver relevant advertisements

Most web browsers allow you to manage cookie preferences through your browser settings.

Disabling cookies may affect certain features of our website.

How We Share Information

We may share your information with trusted third parties when necessary to operate our business, including:

Shopify

To power our online store and process transactions.

Payment Providers

To securely process payments.

Shipping & Fulfillment Partners

To deliver your orders.

Marketing & Analytics Providers

To improve website performance and advertising effectiveness.

Legal Authorities

When required by law or to protect our rights and customers.

We do not sell your personal information.

Shopify

Our store is hosted by Shopify.

When you use our website, some information is collected and processed by Shopify to facilitate transactions, improve services, and maintain platform security.

To learn more about Shopify's privacy practices, please visit:

https://www.shopify.com/legal/privacy

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Receive a copy of your personal information
  • Object to certain uses of your information
  • Withdraw consent where applicable

To exercise any privacy rights, please contact us using the information below.

Marketing Communications

You may opt out of marketing emails at any time by:

  • Clicking the unsubscribe link in any email
  • Contacting us directly

Please note that even if you opt out of marketing communications, we may still send important transactional emails related to your orders or account.

Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can remove it.

International Data Transfers

Your information may be processed and stored in countries outside of your country of residence, including the United States and Canada, where our service providers operate.

By using our Services, you acknowledge that your information may be transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

RESET Golf Co.

Email: support@resetgolfco.com

Mailing Address:
75 Bayly St W, Ste 15 #743
Ajax, ON L1S 7L7
Canada

We will respond to privacy-related inquiries as promptly as possible.